Management became increasingly frustrated due to the high level of seasonal turnover that occurred on an annual basis. These inconsistencies in employee relations reduced operational effectiveness.
Communicated to executive management the impact that the current merit increase process had on employee morale, turnover and operational effectiveness. Partnered with key decision-makers to outline concerns and the need for a new approach. Led a team in the development and implementation of a database that collected and tracked improvement.
35% decrease in employee turnover achieved by having the ability and willingness to challenge assumptions to improve operations.